Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
luxurious rooms
friendly service
noise from road
limited dining options
7.6/10
Very good
Rooms
8.2
Location
9.0
Service
8.2
Dining
7.2
Guest reviews
7.6/10
based on 6 reviews
8.6
8.6/10 based on 1908 reviews
Sally
United States,
February
2024
7.4/10
The hotel's old wing offered us an amazing stay with a fantastic lounge, kitchenette, bedroom, and a luxurious bathroom featuring a massive walk-in shower and a 2-person tiquisi bath. It worked really well for our family of 2 adults and 2 kids. However, one room had a strong smell from an oil burner that wasn't ideal for sensitive elderly guests.
Rooms
8.0
The rooms in the old wing were amazing, offering a great setup for families.
Service
7.0
The service was outstanding, with extremely friendly staff willing to assist. However, encountered some issues with extra charges and the check-in process.
Location
9.0
The location was superb, providing a safe and convenient area near Halaal restaurants and a short walk to the beach. It's just outside the busy part of Patong Beach, offering a beautiful view from the private balcony.
Dining
6.0
The dining options were good providing a large selection, but the food was mediocre and lacked variety. However, the staff were lovely.
Facilities
7.0
The hotel's amenities were satisfactory, catering to basic needs.
Harold
United Kingdom,
January
2024
9.0/10
Our stay at the hotel was truly amazing! The rooms, located on the ground floor right by the downstairs pool, were very good and clean. It was a perfect choice for my son and his wife celebrating their 20th wedding anniversary. The staff were brilliant, and we will definitely use the hotel again. The hotel is very nice and spacious.
Rooms
9.0
The rooms were very good and clean, perfect for a special celebration.
Service
9.0
The service was exceptional, with very friendly staff who contributed to a fantastic holiday.
Location
10.0
The location was excellent, right across from the beach and only a 10-minute walk to central Patong area. It was unbeatable, close to bars, restaurants, and with great views over the bay.
Dining
8.0
The dining experience was more than adequate, offering a great variety for everyone. The staff treated us like family, making it a fabulous stay.
Facilities
9.0
The hotel had great facilities and amenities, making our stay even more enjoyable.
Victor
United Kingdom,
January
2024
8.4/10
I couldn't have asked for a better hotel location! Right by the beach, close to restaurants, clean and comfy rooms, and the staff were incredibly friendly. However, the breakfast could have had more variety. Overall, a great value for the experience.
Rooms
9.0
Our family of four loved the room. It had an excellent view of the beach and bay. The daily cleaning service was a real treat.
Service
8.0
The staff were amazing, especially Marwin at the restaurant. They were so helpful with activity bookings and always friendly.
Location
9.0
The South end of Patong beach was a perfect spot - close to shops and bars but away from the hustle and bustle. A great balance of convenience and tranquility.
Dining
8.0
The dining options were diverse, with a mix of Western and Asian selections. Carpe Diem restaurant stands out for its delicious food.
Facilities
8.0
The hotel had everything we needed for a comfortable stay. It was modern and well-equipped.
Charles
United States,
January
2024
8.0/10
I had a wonderful stay at the hotel. The rooms provided a full privacy with an excellent view of the beach and the bay, although they were a bit outdated and lacked descent TV channels or cable. The service was amazing, with incredibly friendly staff who went above and beyond to ensure my comfort throughout my stay. The location was perfect, being just outside the busy beach area but still within a short walking distance to everything. The dining options were delicious, although a bit limited compared to other hotels. Overall, a great value for money experience.
Rooms
7.0
The rooms offered a full privacy with an excellent view of the beach and the bay.
Service
9.0
The service was incredibly friendly and helpful, ensuring my needs were taken care of to perfection.
Location
8.0
The location was great, providing a beautiful view of the beach and water from the private balcony while also being just outside the extremely busy part of the beach.
Dining
8.0
The dining was delicious, offering a good variety during my stay.
Facilities
8.0
The facilities were well-maintained and enhanced my overall experience.
John
United States,
December
2023
7.6/10
Staying at this hotel was a mixed experience. On one hand, the suite on the ground floor with a plunge pool was amazing, featuring a spacious lounge, kitchenette, bedroom, and bathroom with luxurious amenities. However, the noise from the road made it a bit less comfortable, hinting at the need for soundproofing. The service was impeccable, with staff fluent in English and always happy to assist, but on the downside, some were noted to be rude and unhelpful. The location was perfect for Patong Beach, with easy access to everything while offering a quieter atmosphere. Nevertheless, the dining options could have been more diverse, with an average breakfast selection. Despite these mixed aspects, the hotel provided great value for the money.
Rooms
8.0
The suite on the ground floor with a plunge pool was amazing, offering a luxurious experience. The noise from the road was a downside.
Service
7.0
The service was top-notch, with friendly staff and excellent fluency in English, although there were instances of rudeness noted.
Location
9.0
The location was ideal for enjoying Patong Beach and its surroundings, striking a balance between convenience and a quieter setting.
Dining
6.0
The dining experience was decent but could have been improved with a more varied menu. The food was satisfactory but not outstanding.
Facilities
8.0
The hotel offered a range of facilities catering to various needs, ensuring a comfortable stay for guests.
luxurious rooms
noise from road
Donald
United Kingdom,
September
2023
8.2/10
I couldn't have asked for a better location to enjoy my stay. The rooms were spacious and beautifully decorated, providing a comfortable retreat. The service was top-notch, making my visit truly exceptional. The dining options were a mix of delightful dishes and some room for improvement. Overall, a great choice for those seeking convenience and comfort.
Rooms
8.0
The rooms were very spacious, comfortable, and nicely decorated, with plenty of spare electrical outlets for charging devices and batteries.
Service
9.0
The service was wonderful and truly made a difference in my experience.
Location
9.0
The location was really nice and helpful, just around the corner of Patong, with tons of bars and restaurants within a minute's walk.
Dining
7.0
The dining experience offered a lovely variety of dishes, but there is room for improvement to truly excel.
Facilities
8.0
The hotel's facilities were a good mix offering what I needed during my stay.
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